Discrete Manufacturing Equipment Service Challenges
Leverage AI to provide superior service, minimize field service costs, and innovate new predictive service models.
Equipment downtime is the #1 source of customer dissatisfaction.
Prevent unnecessary field visits, repairs, and parts to reduce cost & risk. Remote diagnosis is the key.
Insights like Fault isolation are critical for margins, inventory management.
Industry moving towards Uptime-as-a-Service and Predictive Service models.
Deliver Uptime-as-a-Service for Your Customers
Create Impactful Service Outcomes with Neuron7
Assist technicians with the optimal resolution path & content to shorten handle times, resolve more first calls, and free experts to work on complex cases.
Neuron7 Service Intelligence Methodology
Activate a Neuron7 account, and start training Neuron7 AI. Begin seeing issue resolution predictions in two weeks.
Plug-and-play setup – no complex data integration and preparation, no data engineering.