Manufacturing
Resolve Manufacturing Equipment Issues Faster with AI
Transform field service for complex machinery and equipment with AI-powered resolution intelligence.
Uptime Critical
Downtime is the #1 source of customer dissatisfaction and industry moving toward uptime-as-a-Service.
Truck Rolls
Prevent unnecessary field visits, repairs, and parts to reduce cost & risk. Remote diagnosis is the key.
Service Insights
Insights like Fault isolation are critical for margins and predictive service models.
Parts Wastage
Find resolutions that don’t require new parts to cut costs and aid supply chain & inventory management
Create Impactful Service Outcomes with Neuron7
Assist technicians with the optimal resolution path & content to shorten handle times, resolve more first calls, and free experts to work on complex cases.
New hires perform at expert levels in weeks. Capture and share the expertise of top technicians at scale.
Prevent unnecessary field visits, unnecessary returns and repairs, parts wastage.
Guide technicians & customers to success across very complex issues via micro predictions at each step of the diagnostic process.
Go way beyond keyword search. Human-like diagnostic questions quickly guide customers to resolution, deflecting 1st calls and raising CSAT.
Neuron7 Service Intelligence Methodology
Activate a Neuron7 account, and start training Neuron7 AI. Begin seeing issue resolution predictions in two weeks.
Plug-and-play setup – no complex data integration and preparation, no data engineering.
Empower Your Teams with Neuron7
"Within 2 weeks, our newest service techs were resolving complex issues
15% more effectively than our most seasoned staff."
