Resolve Medical Device & Equipment Issues with AI

Transform field service for complex, expensive medical devices with AI-powered resolution intelligence.

Critical Uptime

Human lives can be at risk when critical medical equipment is not available or working properly.

Scheduling

Medical equipment needs to be available 24/7. There is no good time to schedule repairs or reschedule patients.

Distributed Service

Support may take place in a busy hospital, urgent care or doctor office, mobile unit, or in-home.

Expensive Machines

Healthcare facilities rely on high-end equipment to deliver patient care and lose revenue when it’s offline.

80% 

Faster Issue Isolation

95%+

Resolution Accuracy
5/5

G2 User Reviews

Empower field service technicians with Neuron7

Step-by-Step Resolutions

Intelligent Diagnostics guides you step-by-step to resolve complex, co-occurring issues.

Skills & Parts Prediction

Accurately diagnose issues to send the right technician with. the right parts, the first time.

Easy to Find Information

AI-powered search points to the exact answer and exact page in a knowledge article.

Trusted by enterprise organizations across industries

Abbott Laboratories
Burroughs
Ciena
Keysight
NCR
Parkview Health
Softtek
Swisslog Healthcare
“Neuron7 brings the power of AI to our support desk and field service to increase first call resolutions, reduce call handle times, and give junior reps the ability to perform at the level of top experts.”
Ricardo Gonzalez
SVP Softtek

Integrate resolution intelligence in existing workflows

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Download the Ebook: How AI Transforms Field Service

Contact Us

Ready to learn more about AI for service?
Contact us for a free consultation, see a demo of Neuron7, and apply for the AI Quick Start program.