Resolve Medical Device & Equipment Issues with AI
Transform field service for complex, expensive medical devices with AI-powered resolution intelligence.Critical Uptime
Human lives can be at risk when critical medical equipment is not available or working properly.Scheduling
Medical equipment needs to be available 24/7. There is no good time to schedule repairs or reschedule patients.Distributed Service
Support may take place in a busy hospital, urgent care or doctor office, mobile unit, or in-home.Expensive Machines
Healthcare facilities rely on high-end equipment to deliver patient care and lose revenue when it’s offline.80%
Faster Issue Isolation
95%+
Resolution Accuracy
5/5
G2 User Reviews
Empower field service technicians with Neuron7
Step-by-Step Resolutions
Intelligent Diagnostics guides you step-by-step to resolve complex, co-occurring issues.
Skills & Parts Prediction
Accurately diagnose issues to send the right technician with. the right parts, the first time.
Easy to Find Information
AI-powered search points to the exact answer and exact page in a knowledge article.
Trusted by enterprise organizations across industries








“Neuron7 brings the power of AI to our support desk and field service to increase first call resolutions, reduce call handle times, and give junior reps the ability to perform at the level of top experts.”

Ricardo Gonzalez
SVP Softtek
Integrate resolution intelligence in existing workflows






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