AI-Powered Intelligent Search for Service
Still struggling with keyword search? Help agents and customers resolve issues faster with Neuron7 Intelligent Search.
A Smarter Way to Find Resolutions...Fast
Powered by AI, Natural Language Processing (NLP) and federated search, Neuron7 understands the human context of questions to find the exact answer on the right page from thousands of knowledge base (KB) articles, product manuals, and support call transcripts.
Light years ahead of keyword-based content search, Intelligent Search helps agents in the call center, technicians in the field, and customers seeking self-service.
Global teams supporting complex products are benefitting from Neuron7 intelligent search by Improving call deflection, first time resolution, service productivity, and other important customer service KPIs.
Companies Finding Better Answers with Neuron7
Intelligent Search Improves All Service Tiers
Ready for faster service resolutions? Contact us today to learn how Neuron7 captures knowledge to deflect calls, increase first call resolutions, power intelligent search, and help you do more with less.