Neuron7 Customers
Neuron7 helps enterprise service organizations with complex products, vast product catalogs, and global teams resolve issues faster.
626 uses Neuron7 to speed up resolutions and deliver more consistent support across medical equipment service teams.
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A leading developer of precision radiation therapy systems partners with Neuron7 to help service teams resolve critical service issues with speed and accuracy.
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A $14B medical device manufacturer with service operations spanning NA, EMEA, and APAC brings Service Resolution Intelligence to their teams.
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Burroughs, Inc., the largest independent services integration provider in North America for payment and transaction technologies, partners with Neuron7 to bring AI-powered resolution intelligence to their field operations.
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An innovator in neurodiagnostic and neuromonitoring technology, Cadwell is partnering with Neuron7 to help service teams resolve complex issues with greater speed, accuracy, and confidence.
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ChargePoint operates one of the largest EV charging networks—Neuron7 equips their teams to deliver fast, reliable service across a growing global infrastructure.
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A $4b networking equipment and software services provider helps center agents deflect calls for frequently occurring issues.
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Daktronics is a world leader in designing, engineering, and manufacturing dynamic audio and visual display systems.
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A global leader in medical technology delivering more than 10,000 products for human and veterinary medicine.
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A Fortune 500 provider of electronic test and measurement equipment empowers service technicians to diagnose and repair more efficiently.
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A $31b global medical device and healthcare technology leader uses AI to empower service teams and increase first-call resolutions.
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A $4.1B provider of ATM and banking solutions empowers teams to improve field service quality (and the bottom line).
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A global provider of software, hardware and services for retail, restaurant, and digital banking improves service quality with AI.
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A leader in test and measurement, Emerson’s NI business supports complex systems with AI-powered service resolution across international operations.
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A hospital helps agents answer patients’ billing and insurance questions by enabling Intelligent Search across data silos.
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A global technology service provider reduced average call handle time from 7 minutes to 1 minute for a client with 1,500 restaurants.
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A global leader in mobility products and solutions empowers field technicians to resolve issues faster.
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At the forefront of blood component, therapeutic apheresis, and cellular technologies, Terumo BCT reduces parts costs and escalations.
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A healthcare equipment manufacturer uses Intelligent Diagnostics and Search to improve uptime and customer satisfaction.
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The reaction has been wonderful. By integrating the solutions into our service delivery platforms, we get better customer service, more efficiency, and happier employees.
John Page
President of Global Services, Keysight
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The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.
Dave Hartley
VP Customer Care, TransLogic, a division of Swisslog Healthcare
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Our technicians are really enjoying the fact that they have it on their phone and in the platform they already use. Now information is just in a much easier format for them to get to. That’s been the sentiment from the field, ‘you’ve made my life easier, so thank you’.
Thomas Shanks
Director of Operations, TK Elevator
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The team at Neuron7 said, ‘let’s work with you to make this happen’. And that continues to this day. This is not just off-the-shelf products or static algorithms. It truly is a collaborative effort.
Chandan Banerjee
Director, Global Services Digital Innovation, Ciena
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NCR Atleos | Customer Interview
Bill Girzone, SVP, Global Field Services, discusses how NCR Atleos works with Neuron7.ai to realize significant reductions in call handle times, the importance of time to value, finding a true partnership in AI for customer service, and more.
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Neuron7 Customers
TRANSFORMING SERVICE
NCR Atleos | Customer Interview
Bill Girzone, SVP, Global Field Services, discusses how NCR Atleos works with Neuron7.ai to realize significant reductions in call handle times, the importance of time to value, finding a true partnership in AI for customer service, and more.
Watch video now
Jump start your service transformation. See real AI results with your data, in your service environment.
