RESOLUTION INTELLIGENCE

FOR COMPLEX SERVICE​

Resolve issues faster with Al that understands your service data to deflect, diagnose and resolve issues across tiers in your existing workflow, enhanced with generative Al. Create knowledge as you use it.

Customers Improving Outcomes in Call Centers Field Service Tech Support Engineering Self Service Chat

Abbott_Laboratories_logo_bw_sm
Swisslog Healthcare
TK Elevator

90%+

Resolution Accuracy

10%

Faster Resolutions

10x

Average ROI

5/5

G2 User Reviews

AI-Generated Resolution Intelligence

Neuron7’s AI analyzes your service data—from any source—to understand issues and the best resolutions in your service environment.

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Neuron7 is built for complex service environments across industries

High-Tech

Software

Networking & Telecom

Devices & Appliances

Healthcare

Medical Devices

Hospitals

Insurance

Manufacturing

Industrial

IoT Machines

Equipment

Payment

Point-of-Sale

ATMs

 

Share Intelligence Across Service Tiers

Self Service

Automate issue resolution
Get exact answers
Deflect calls

Call Centers

Triage & route calls
Increase first call resolutions
Reduce call handle time

Tech Support

Software & hardware
Improve response time
Reduce escalations

Field Service

Improve first time fix rate
Reduce parts wastage
Capture expert knowledge

Engineering

Reduce escalations
Increase R&D velocity
Share new fixes instantly

“Neuron7 brings the power of AI to our support desk and field service to
increase first call resolutions, reduce call handle times, and give junior reps
the ability to perform at the level of top experts.”
Ricardo GonzalezSVP, Softtek
"Within 2 weeks, new service technicians were resolving complex issues
15% more effectively than our most seasoned staff."
"Neuron7 helps team members find policies, procedures, and tools,
filling a gap and improving co-worker productivity.”
Kris GunckelDirector Patient Financial Services, Parkview Health
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