Service AI
Real Results
Transform 3-hour headaches into 3-second solutions.
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See Neuron7 agents in action
From first signal to verified fix, Neuron7 connects your service data, knowledge, and expert decision logic into one consistent system for mission-critical service.
AI-Guided Troubleshooting
Transform senior expertise into instant guidance for any technician with easy-to-follow steps that adapt based on feedback.
First-Time Fix Optimization
Stop the phone a friend with intuitive, mobile capable workflows that guide techs through diagnostics, predict next likely errors and eliminate parts shotgunning.
Knowledge Preservation
Capture tribal knowledge before 70% of skilled workers retire with deep domain search that works across products, regions and languages.
Predictive Recommendations
Anticipate outages by Surfacing next-likely errors before they develop into cascading failures. Develop bespoke PM plans for assets based on prior patterns across similar issues.
Service Insights
Transform the 80% of unstructured service data missing from your CRM and BI systems into resolution insights like technician training plans, parts usage, and feedback to product and engineering.
Proven results at scale
Captured expert knowledge
Lifted CSAT by 14 points by turning expert troubleshooting into fast, guided resolutions.
Standardized troubleshooting
Delivered consistent service across 60 regions with guided, proven workflows.
Reduced parts waste
Reduced costs per escalated work order with AI-driven parts and repair recommendations.
Instant root-cause guidance
Complex diagnostics resolved instantly with explainable, real-time AI guidance.
Trusted by service leaders
to scale results
Proven decision accuracy
Ensure consistent execution in mission-critical workflows with zero delays, guesswork, or hallucinations.
Embedded in
day-to-day workflows
Eliminate the swivel chair with guided steps, smart routing, and actions triggered directly in the flow of work.
Production-ready in months, not years
From implementation to deployment, dedicated AI-as-a-Service ensures fast, scalable results without heavy IT lift.
Industry Recognition
Recognized by leading platforms and partners for innovation and impact in enterprise service AI.
Security Compliance
See how trusted intelligence
transforms service operations
Walk through a demo to see how Neuron7 guides mission-critical service decisions
