RESOLVE SERVICE ISSUES
FASTER WITH AI
Get step-by-step guidance to resolve software & hardware issues in complex, global service environments
Customers Improving Outcomes in Call Centers Field Service Tech Support Engineering Self Service Chat









AI-Generated Resolution Intelligence
Neuron7 gives you the best resolution path for every issue, and every product.
1
Create a Smart Resolution Repository
Analyze your service data from any source (structured or unstructured)
2
Diagnose & Resolve Issues in Seconds
Get step-by-step guidance in your existing service workflows
3
Capture & Share Knowledge in Real Time
Continuously optimize resolution paths by learning from every interaction
Your single system of service intelligence
Self Service
Automate issue resolution
Get exact answers
Deflect calls
Call Centers
Triage & route calls
Increase first call resolutions
Reduce call handle time
Tech Support
Software & hardware
Improve response time
Reduce escalations
Field Service
Improve first time fix rate
Reduce parts wastage
Capture expert knowledge
Engineering
Reduce escalations
Increase R&D velocity
Share new fixes instantly
90%+
Resolution Accuracy
10x
Average ROI
5/5
G2 User Reviews
Integrated in your existing service workflow




“Neuron7 brings the power of AI to our support desk and field service to
increase first call resolutions, reduce call handle times, and give junior reps
the ability to perform at the level of top experts.”
increase first call resolutions, reduce call handle times, and give junior reps
the ability to perform at the level of top experts.”
Ricardo GonzalezSVP, Softtek
"Within 2 weeks, new service technicians were resolving complex issues
15% more effectively than our most seasoned staff."
15% more effectively than our most seasoned staff."
"Neuron7 helps team members find policies, procedures, and tools,
filling a gap and improving co-worker productivity.”
filling a gap and improving co-worker productivity.”
Kris GunckelDirector Patient Financial Services, Parkview Health
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