Neuron7.ai - Diagnose & Resolve Customer Service Issues in Seconds

RESOLVE SERVICE ISSUES

FASTER WITH AI

Get step-by-step guidance to resolve software & hardware issues in complex, global service environments

Customers Improving Outcomes in Call Centers Field Service Tech Support Engineering Self Service Chat

AI-Generated Resolution Intelligence

Neuron7 gives you the best resolution path for every issue, and every product.

1 Create a Smart Resolution Repository

Analyze your service data from any source (structured or unstructured)

2 Diagnose & Resolve Issues in Seconds

Get step-by-step guidance in your existing service workflows

3 Capture & Share Knowledge in Real Time

Continuously optimize resolution paths by learning from every interaction

Your single system of service intelligence

Self Service

Automate issue resolution
Get exact answers
Deflect calls

Call Centers

Triage & route calls
Increase first call resolutions
Reduce call handle time

Tech Support

Software & hardware
Improve response time
Reduce escalations

Field Service

Improve first time fix rate
Reduce parts wastage
Capture expert knowledge

Engineering

Reduce escalations
Increase R&D velocity
Share new fixes instantly

90%+

Resolution Accuracy

10x

Average ROI

 5/5

G2 User Reviews

Integrated in your existing service workflow

“Neuron7 brings the power of AI to our support desk and field service to
increase first call resolutions, reduce call handle times, and give junior reps
the ability to perform at the level of top experts.”

"Within 2 weeks, new service technicians were resolving complex issues
15% more effectively than our most seasoned staff."

"Neuron7 helps team members find policies, procedures, and tools,
filling a gap and improving co-worker productivity.”