Turn-by-Turn Guidance
Intelligent Diagnostics
Diagnose and resolve your most complex service issues with accurate AI-generated turn-by-turn guidance delivered to your service team in seconds.
Built for Complexity at Scale
Intelligent Diagnostics helps enterprise service teams with thousands of products, combinations of hardware, software, and firmware, and global teams.
Accurate Issue Diagnosis
By analyzing your service manuals, past cases, knowledge articles, and other data, Neuron7 diagnoses service issues with 90%+ accuracy.
Guided Resolutions
Guide your teams with turn-by-turn guidance for any issue, within your existing CRM, chat, or other workflow.
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Real-Time Knowledge Capture
Your subject matter experts curate AI predictions and Neuron7 learns from every interaction, elegantly capturing expert knowledge as you use it.
Seamless Integrations
Take your service platform to the next level.
Neuron7 integrates within your existing service environment.
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The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.
Book a Demo
See how Intelligent Diagnostics works within your service workflow.
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