Solution
Overview

Before Neuron7

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After Neuron7

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Service Resolution Intelligence

Resolve issues, the first time, with 90% accuracy in your existing service workflows.

Intelligent Diagnostics

Turn-by-turn guidance to diagnose and resolve complex issues.

Intelligent Search

One right answer, not a list of links or long documents to sift through.

Intelligent Service Predictions

Triage and route issues, while predicting resolutions in seconds.

ResolutionGPT

Resolve issues in any chat, portal, or conversational application.

INTEGRATIONS

Seamlessly integrated in the day in the life

Get accurate resolutions and answers within your existing service workflows, where your teams need it.

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How it works

Neuron7’s approach to AI for service provides the most accurate resolution information for every product and every issue.

STEP 1

Neuron7 learns from your data

Including past cases, knowledge articles, manuals, notes, videos, IoT data, and more.

STEP 2

Neuron7 learns from your experts

To validate AI predictions and tune accuracy.

STEP 3

Neuron7 learns from everyone

To continually optimize and share resolutions across your service organization.

IMPROVE SERVICE QUALITY

Resolve issues faster, the first time

With 90%+ accuracy in complex service environments.

CAPTURE AND SHARE KNOWLEDGE

Gain insights across service and engineering

With advanced reporting and analytics shared across the organization.

Neuron7 customers transforming service with AI

G2 Customer Reviews

Neuron7 Customer Experiences

The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.

Dave Hartley

VP Customer Care, TransLogic, a division of Swisslog Healthcare

Start your Service Resolution Intelligence journey