Telecom

Telecom equipment keep the world connected and customers expect issues to be resolved quickly.

G2 Customer Reviews
Neuron7 Customer Experiences
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The team at Neuron7 said, ‘let’s work with you to make this happen’. And that continues to this day. This is not just off-the-shelf products or static algorithms. It truly is a collaborative effort.
Chandan Banerjee
Director, Global Services Digital Innovation, Ciena
case study
Ciena partners with Neuron7.ai to deliver “one right answer” to call center agents while deflecting case volume.
How Ciena enables technical support and powers customer self-service
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Accuracy at Scale
90%+ resolution accuracy across thousands of products and issues.
Built for Your Industry
Neuron7 is trained to resolve high tech devices include a complex combination of hardware, software, firmware, and IoT issues.
Seamless Integrations
Meet service teams where they work with resolution guidance in your existing service environment.
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Discover the impact of AI purpose-built for service of medical devices.
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