accurate answers only

ResolutionGPT

Generative AI designed to deflect calls and issue escalation with fast resolutions in your chat, portal, or conversational application of choice.
Provide the Most Accurate, Contextual Answer
Get the exact answer you need to resolve a service issue, not a list of links and documents to sift through.
Understands Your Service Language
By analyzing knowledge articles, policies, manuals, and other data, Intelligent Search learns how issues are resolved in your specific environment.
Deflect Calls & Reduce Call Handle Time
Give agents & technicians answers with Intelligent Search integrated into your CRM, chat, portal, or other existing workflow.
Search Tables and Videos
Neuron7 points directly to the “one right answer” in a document, table, or video. No more digging.
Seamless Integrations
Take your service platform to the next level.
Neuron7 integrates within your existing service environment.
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G2 Customer Reviews
Neuron7 Customer Experiences
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Neuron7 decreases calls and increases our deflection rate at the same time. At the end of the day, the customer is happier, but our people are also happy because it is an internal facing solution as well.
Chandan Banerjee
Director, Global Services Digital Innovation, Ciena
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Book a Demo
See how Intelligent Diagnostics works within your service workflow.
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