Intelligent Search
Why Copilots Fail for Complex Service
Don't Capture all Relevant Service Data
Lacks Service Context and Personalization by Role
Completely Lacks Tacit Knowledge Capture
How Neuron7 Helps
Partner up with Resolution Pathways to find the ideal step-by-step workflows.
Actionable Pathways for
Faster Resolutions
FAQs
Intelligent Search is a service-specific AI search tool that finds the exact answer you need to resolve an issue, not just a list of documents or links. It understands technical language, error codes, and product context, so teams get accurate, actionable answers without digging through multiple systems.
Yes. Intelligent Search works across manuals, knowledge articles, engineering notes, videos, tables, and IoT data. It can point directly to the relevant section in a document, timestamp in a video, or step in a procedure, eliminating the need to sift through irrelevant material.
Most enterprise search tools return long lists of results without understanding the context of a service issue. Intelligent Search is purpose-built for complex service environments. It interprets technical language, error codes, and product structures, then delivers a single, validated answer directly in your workflow. It also learns from every resolved case, improving accuracy over time and capturing knowledge that can be reused across teams.
The Ultimate Guide to AI for Complex Service
Take your service platform to the next level.
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