Better Together:

Neuron7's Resolution Intelligence for Agentforce is the first-ever service partner app on the Agentforce Exchange. Neuron7's agent brings guided resolutions and knowledge articles directly into your Salesforce workflows and saves resolution steps and relevant articles directly into your case notes. Check out the Resolution Intelligence for Agentforce app on the Agentforce Exchange.

Neuron7 complements Agentforce with turn-by-turn guidance and continually optimized resolution paths for complex service environments, seamlessly integrated in Service Cloud, Field Service Cloud, the Field Service mobile app, and Slack​.

As an official Agentforce partner, Neuron7 helps resolve issues faster in complex service environments. Highlighted at Dreamforce 2024, Neuron7's Smart Resolution Hub guides teams through the next best steps to resolve an issue and detects next-likely errors, all while capturing expert knowledge at scale.