Medical Devices
Uptime is critical for highly complex (often lifesaving) medical devices and healthcare technology. In such high-stakes environments, resolving issues fast, the first time is a necessity for safeguarding patient health.
Neuron7 stood out for their diligence in understanding what we required from an AI solution and made good on this promise throughout design and implementation.
case study
TransLogic’s deploys Service Resolution Intelligence to improve uptime, CSAT, and customer retention.
TransLogic's Resolution Intelligence for Field Service
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Accuracy at Scale
90%+ resolution accuracy across thousands of products and issues.
Built for Your Industry
AI trained on medical device terminology and service use cases.
Seamless Integrations
Meet service teams where they work with resolution guidance in your existing service environment.
Book a Demo
Discover the impact of AI purpose-built for service of medical devices.
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