Field Service
Empower your technicians with information they need at their fingertips with AI guided workflows, troubleshooting, intelligent search, and knowledge capture.
Our technicians are really enjoying the fact that they have it on their phone and in the platform they already use. Now information is just in a much easier format for them to get to. That’s been the sentiment from the field, ‘you’ve made my life easier, so thank you’.
AI Powered Knowledge Capture
Instantly find the right solutions from manuals, past cases, and expert knowledge. Ensure field technicians benefit from previous service actions and solutions.
AI Guided Troubleshooting
Receive guided, step-by-step diagnostics to troubleshoot equipment failures quickly, prevent unnecessary part replacements, and anticipate next likely issues.
The Ideal Field Tech Companion
Easily access mobile pathways via flow charts, or intuitave Q&A interface. All integrated into leading FSM platforms like Salesforce, ServiceNow, ServiceMax and Microsoft.
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See the power of AI purpose-built for service in action.
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