Accurate Triage and routing
Intelligent Service Predictions
Help agents handle customer service calls in seconds. Use your existing service data to classify calls and identify the best resolution steps.
Triage and route calls accurately
Neuron7’s AI learns from your service data to accurately identify and categorize issues, and send to the best person to fix.
Guided resolutions in your workflow
Your agents get resolution guidance from any source without ever leaving their existing service platform or workflow.
Service insight
Gain visibility into key service metrics, like skills and parts required to resolve cases, cost, and time to fix.
Seamless Integrations
Take your service platform to the next level.
Neuron7 integrates within your existing service environment.
Learn more.avif)
People have been attaching articles to cases for years before we started with Neuron7. The idea is now that Neuron7 selects the article which is provided to the customer and they are going to go away saying, ‘great, thank you’. That’s a paradigm shift. We’re now providing information on a silver platter.
Book a Demo
See how Intelligent Diagnostics works within your service workflow.
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