Self-Service

Neuron7 empowers customers, agents, technical support, and field service technicians to resolve issues on their own. Improve the customer experience by resolving issues quickly and reducing escalations.

Trusted AI for
Self-Service at Ciena
G2 Customer Reviews
Learn more
What I’m excited about in the AI journey we’re about to take are all the possibilities… Introducing us to some of the new products that are coming out with generative AI that gives us more imagination for other use cases we can work with Neuron7 on.
Chandan Banerjee
Director Global Services Digital Innovation Ciena
Automated Resolutions
Click-free answers to complex issues in any service channel.
One Right Answer
Get the best answer and exact spot in a document or video for more context.
Reduce Escalations
Resolve issues where they arise to prevent costly service escalations.
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See the power of AI purpose-built for service in action.
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