The Fastest Path to  Resolution

Deliver 90%+ accurate resolutions in seconds, not hours. Neuron7's AI-powered service intelligence transforms complex troubleshooting into simple, step-by-step guidance—like a GPS for service excellence.

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Generating Results at Scale - in Weeks
G2 Customer Reviews
100
%
Expert knowledge capture
40
%
Faster resolutions
14
%
Increase in CSAT
25
%
Increase in first-time fix
50
%
Faster onboarding

Fast Track AI Success

Our AI-as-a-Service model ensures successful outcomes from day one. While others require months or years of training, our purpose-built solutions integrate immediately into your service operations and scale from simple to complex issues.

AI ENTERPRISE SEARCH FOR SERVICE
Enterprise Search that Delivers 90%+ Accuracy

Don't just slap AI on your static and outdated knowledge. N7 search brings together knowledge across regions, products and languages from thousands of sources like cases, knowledge articles, manuals to deliver precision search at 90%+ accuracy.

GUIDED TROUBLESHOOTING FOR SERVICE
Service Resolution at Scale

Most AI solutions require text-heavy back and forth to resolve issues. Not ours. Use turn by turn directions for complex issues so your teams at every level are empowered with best next steps (like a navigation app) all inside your existing workflows​.

AI KNOWLEDGEBASE FOR SERVICE
Gain Years of Service Knowledge, Fast

Your best knowledge isn't in your KB Articles, it's in your seasoned techs heads.   Create and maintain dynamic, real-time knowledge that limits the burdens on your SMEs, learns from every interaction and can turn anyone into an expert in record time.

Neuron7 customers transforming service with AI
The reaction has been wonderful. By integrating the solutions into our service delivery platforms, we get better customer service, more efficiency, and happier employees.
John Page
President of Global Services, Keysight
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The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.
Dave Hartley
VP Customer Care, TransLogic, a division of Swisslog Healthcare
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Our technicians are really enjoying the fact that they have it on their phone and in the platform they already use. Now information is just in a much easier format for them to get to. That’s been the sentiment from the field, ‘you’ve made my life easier, so thank you’.
Thomas Shanks
Director of Operations, TK Elevator​
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The team at Neuron7 said, ‘let’s work with you to make this happen’. And that continues to this day. This is not just off-the-shelf products or static algorithms. It truly is a collaborative effort.
Chandan Banerjee
Director, Global Services Digital Innovation, Ciena
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Neuron7 Customers

Your AI Data Foundation

Shift left and enable service and engineering collaboration with unmatched accuracy based on collective intelligence.

Deflect
  • Automated Triage
  • Enable Self-Service
Resolve
  • 90% Accurate Search
  • Guided workflows
Analyze
  • Adaptive Insights
  • Next likely error
Predict
  • Proactive Service Plans
  • Optimize Delivery
INTEGRATIONS
Seamlessly integrated in the day in the life
Stop the swivel chair and get accurate resolutions and answers within your existing service workflows, where your teams need it.
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TRANSFORMING SERVICE
The Ultimate Guide to AI for Complex Service
Learn how AI helps resolve issues faster, while empowering teams and improving CSAT in complex service environments.
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Get in touch by filling out the form or email info@neuron7.ai
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