Service AI
Real Results

The only service AI that understands the right solution for mission critical issues.
Transform 3-hour headaches into 3-second solutions.

See Neuron7 Agents in Action

From troubleshooting and first-time-fix, to knowledge capture and predcitive insights, Neuron7 brings intelligence to the moments that matter most.

Complex Troubleshooting

Transform senior expertise into instant guidance for any technician with easy-to-follow steps that adapt based on feedback.

First-Time Fix Optimization

Stop the phone a friend with intuitive, mobile capable workflows that guide techs through diagnostics, predict next likely errors and eliminate parts shotgunning.

Knowledge Preservation

Capture tribal knowledge before 70% of skilled workers retire with deep domain search that works across products, regions and languages.

Predictive Recommendations

Anticipate outages by Surfacing next-likely errors before they develop into cascading failures. Develop bespoke PM plans for assets based on prior patterns across similar issues.

Service Insights

Transform the 80% of unstructured service data missing from your CRM and BI systems into resolution insights like technician training plans, parts usage, and feedback to product and engineering.

Proven Results at Scale

From faster resolutions to lower costs and smarter use of expertise, global service organizations are achieving measurable results with intelligent, action-oriented AI.

46% faster resolutions

Knowledge Capture

Reduced downtime and 14-point CSAT lift through AI-guided knowledge capture

8,000+ technicians

Scale Best Practices

Consistent, high-quality service delivery across 60 regions

24% lower parts cost

Reduce Parts Waste

Reduced costs per escalated work order with AI-driven parts and repair recommendations

3 hours → 3 seconds

Faster Resolutions

Complex diagnostics resolved instantly with explainable, real-time AI guidance

Why Service Leaders Choose Neuron7

Trusted by service leaders to drive accuracy, consistency, and real results at scale.

Accuracy When it Matters Most

Ensure consistent execution in mission-critical workflows with zero delays, guesswork, or hallucinations.

"We're up to 90% accuracy giving us the confidence to start expanding into other areas with Neuron7."
John Page
President of Global Services, Keysight

Frictionless
Workflows

Eliminate the swivel chair with guided steps, smart routing, and actions triggered directly in the flow of work.

"I wasn't going to introduce a tool that would increase swivel. Neuron7 is embedded seamlessly in our system."
Sarah Rose
VP Global Services, Daktronics

Rapid Time
to Value

From implementation to deployment, dedicated
AI-as-a-Service ensures fast, scalable results without heavy IT lift.

"We avoided spending 12 to 18 months developing a solution. As an operational leader, that's gold."
Bill Girzone
SVP Global Field Services, NCR Atleos

Industry Recognition

Recognized by leading platforms and partners for innovation and impact in enterprise service AI.

First Agentforce Partner
for Service
2024
ServiceNow Ventures Strategic Investment
2024
Microsoft Partner Finalist of the Year
2024
SAP.io B2B Innovation in Service
2023
IVP Enterprise AI 55
2024
Best Overall Solution Award
2025
G2 Customer Reviews
★★★★★
Soc 2, Type II
Security Compliance

See How Trusted Intelligence Transforms Service Operations

See a demo and explore what trusted intelligence can do for your team.

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