Insight to Make Every Service Decision

 

We believe that AI will transform customer service in an increasingly complex world.

Our goal is to empower service & support teams and delight customers by continuously capturing and sharing the best resolution paths.

It’s time to move from “finding information” to “creating knowledge”and make better decisions across every service tier and channel.

Deflect, Resolve, Generate, and Predict

Neuron7 is Your AI for Service Partner

Neuron7 partners with service leaders to empower teams and improve service quality.

We focus on complex service environments, where the scale of products, issues, and potential resolutions exceeds human capacity.

Neuron7 distills a vast number of possibilities into the best resolution paths for every issue, and every product.

"Neuron7 stood out for their diligence in understanding what we required from an AI solution and made good on this promise throughout design and implementation."
Customer Care Director
Swisslog Healthcare

Neuron7 Core Values

Integrity

We mean what we say, we respect others, and we do business the right way.

Continuous Innovation

We value creativity and continually find new ways to delight customers.

Customer-Obsessed

We are passionate about the success of our customers (and their customers).

Collective Intelligence

We respect knowledge and believe that we all benefit when knowledge is shared.

Meet the Team

Niken Patel
CEO

Vinay Saini

Vinay Saini
Head of Customer & Product Delivery

Amit Verma

Amit Verma
Head of Engineering

Liz Wakefield

Liz Wakefield
VP of Marketing

Joey Yazzolino
Senior Product Marketing Manager

Nava Praveen Kumar Vutukuri

Naga Praveen Kumar Vutukuri
Head of Customer Success

Vijay Patel
Director of Customer Success

Carolyn DeVasto

Carolyn DeVasto
Sales Director

Cat Neunzig

Cat Neunzig
Sales Director

Joshua Varela

Joshua Varela
Sales Director

Chetan Kalyan

Chetan Kalyan
Director of Data Science

Abinaya Govindan

Abinaya Govindan
Data Scientist

RajdeepAgrawal

Rajdeep Agrawal
Data Scientist

Gyan Ranjan

Gyan Ranjan
Data Scientist

Shubham Kumar

Shubham Kumar
Technical Staff

Nishant Mishra

Nishant Mishra
Technical Staff

Nithin Rajendran

Nithin Rajendran
Technical Staff

Ashwin Dongare

Ashwin Dongare
Frontend Developer

Neuron7 Board Members

Niken Patel
CEO, Neuron7

Vinay Saini
Head of Customer & Product Delivery, Neuron7

Bill Binch
Operating Partner,
Battery Ventures

Abhishek Sharma
Managing Director,
Nexus Venture Partners

Neuron7 Investors

Neuron7 Investors & Advisors

Ashish Agarwal
CEO, Neudesic Global Services

John Capaldi
SVP, Celonis

Akash Palkhiwala
CFO, Qualcomm

Dharmesh Thakker
General Partner, Battery Ventures