ServiceNow Ventures Invests in Neuron7

We’re excited to announce that ServiceNow Ventures has made a strategic investment in Neuron7, bringing the power of deep domain-specific service AI to ServiceNow customers across ITSM, CSM, and FSM workflows.

Neuron7’s Resolution Intelligence provides fast, accurate resolutions across thousands of complex products and issues, while capturing knowledge and optimizing resolution paths in real-time.

This marks a significant step in strengthening the partnership of Neuron7 and ServiceNow and will allow us to deliver even greater value to joint customers.

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“We’re thrilled to play a part in Neuron7’s continued growth and share in their mission to help enterprise service organizations across industries resolve complex issues fast and improve customer experiences with AI.”

_{Bulent Cinarkaya
VP and GM, Field Service Management, ServiceNow}

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Neuron7’s deep domain-specific GenAI applications for complex service environments are a natural complement to ServiceNow and are delivering transformative value for service leaders.

Neuron7’s Resolution Intelligence is available in the ServiceNow Store, making it easier than ever to integrate Neuron7’s AI solutions in ServiceNow workflows and access:

• Fast, accurate resolutions with intelligent pathways to resolve issues across thousands of products.
• Knowledge capture that shares optimized resolution paths in real time across the service and engineering continuum.
• Enhanced efficiency through 90%+ resolution accuracy and step-by-step guidance, seamlessly integrated in ServiceNow.

See Neuron7 in Action

Read the press release announcing the strategic investment and check out Neuron7 on the ServiceNow Store.

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