Call Centers

 

Neuron7 accurately classifies and routes issues in seconds, with step-by-step resolutions and precise contextual information.

Help call center agents triage and resolve cases quickly with AI predictions in your existing workflow. 

Deflect, Resolve, Generate, and Predict

Triage & Route

Identify issues, resolutions, skills needed, and best team to resolve.

First Call Resolutions

 Get accurate step-by-step guidance to resolve issues accurately the first time.

In Your Workflow

 Access resolution intelligence in your CRM, chat, or service portal.

90%+

Resolution Accuracy

10x

Average ROI

5/5

G2 User Reviews

Neuron7.ai solutions for call center agents and support teams

N7 Service Predictions

Accurately identify issues, symptom codes, resolution steps, routing, parts & skills needed & time to fix.

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N7 Intelligent Search

Give agents answers and link to the exact place in a document or video for more context.

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N7 Resolution GPT

Provide resolution steps in conversational language when agents ask questions in any chat or service portal.

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Trusted by enterprise organizations across industries

Abbott Laboratories
AMD
Burroughs
Ciena
Keysight
NCR Atleos
NCR Voyix
Parkview Health
Qualcomm
Softtek
“As we hire, we need new technicians in the field to be productive. The beautiful thing about Neuron7 is that you can take resolutions from case history and provide it to a new technician who has never seen a similar issue before. Instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.”
Dave Hartley
Dave Hartley
VP Customer Care, Swisslog Healthcare

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Resolve issues faster with AI that understands your service data and continually learns as you use it.