Resolve Customer Service Calls Faster

Accurately classify issues and find the best resolution in seconds to handle service calls more effectively.

Neuron7’s AI understands your service data to help call center agents triage and resolve cases in your existing CRM or service workflow.

Classify Issues

Accurately identify incoming issues
and resolve or route in seconds.

Resolve on First Call

Find the best resolution path
to solve the issue the first time.

Reduce Call Handle Time

Get the information you need in your CRM or existing service workflow. 

7 to 1 minute

Reduced call handle time

90%+

Resolution Accuracy

 

5/5

G2 User Reviews

Neuron7.ai solutions for call center agents and support teams

N7 Service Predictions

Accurately identify incoming issues, symptom codes, resolution steps, optimal routing, parts & skills needed & time to fix.

N7 Intelligent Search

Give agents instant answers with search that points to a specific answer and exact page in a document for more context.

N7 Resolution GPT

Provide resolution steps in conversational language when agents ask questions in any chat or service portal.

Trusted by enterprise organizations across industries

Abbott Laboratories
Burroughs
Ciena
Keysight
NCR
Parkview Health
Softtek
Swisslog Healthcare
“As we hire, we need new technicians in the field to be productive. The beautiful thing about Neuron7 is that you can take resolutions from case history and provide it to a new technician who has never seen a similar issue before. Instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.”
Dave Hartley
Dave Hartley
VP Customer Care, Swisslog Healthcare

Integrate AI-Generated Resolution Intelligence in your existing workflow

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Ebook: Customer Service Challenges and How AI Can Help

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Resolve issues faster with AI that understands your service data and continually learns as you use it.