Customer Stories

Abbott Laboratories

A $44b multinational medical devices company improves resolution accuracy and reduces parts wastage.

A payment technology service provider improves onboarding & field service delivery for a rapidly growing team.  Learn more.

A $3.6b networking equipment and software services provider helps center agents deflect calls for frequently occurring issues.​ Learn more.


A global manufacturer empowers new technicians to perform like experts.

A $7.9B global enterprise technology leader improves field service quality (and the bottom line) by reducing inefficiency. Learn more.

A hospital helps agents answer patients’ billing and insurance questions by enabling Intelligent Search across data silos. Learn more.

A global technology services provider reduced average call handle time from 7 minutes to 1 minute for a client with 1,500 restaurants. Learn more.

A healthcare equipment manufacturer uses Intelligent Diagnostics and Search to improve uptime and customer satisfaction. Learn more.

TK Elevator empowers field technicians to resolve issues more effectively with Intelligent Search. Learn more.

One of the largest manufacturers achieves 95% accuracy with Intelligent Diagnostics, improving issue isolation time by 50%. Learn more.