TSIA World INTERACT

Meet Neuron7 at TSIA World Interact!

Meet with Neuron7 to see AI-powered resolutions in action, or book a 1:1 consultation to discuss your specific needs and receive tailored recommendations for transforming service and support.

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Stop by Booth 423

Come to the booth for live demos and customer AMA sessions with Neuron7 customers from Keysight and Ciena!

> Tuesday, Apr 29: 5:00 PM - 7:00 PM

> Wednesday, Apr 30: 12:15 PM, 5:30 PM

> Thursday, May 1: 12:15 PM

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^{DAY 2 SESSION | WEDNESDAY, APR 30 - 11:20 AM - 12:00 PM | MAGNOLIA 1-3}

AI in Action: Breaking Through the Service Resolution Bottleneck

In this session, hear from service leaders who are successfully implementing AI to improve resolution speed, accuracy, and efficiency in complex technical support environments.

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We’ll discuss:

• How AI tools—like Resolution Pathways—help technical support teams scale expert knowledge and accelerate resolution
• Building a compelling business case for AI and aligning stakeholders across service, engineering, and IT
• Identifying high-impact use cases that deliver measurable ROI and improved service outcomes
• Driving adoption with AI that integrates into existing workflows and empowers frontline support teams

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Walk away with practical strategies and real-world lessons to improve technical support operations at any stage of the AI journey.