AI-Generated Resolution Intelligence
for Field Service
Help Technicians Diagnose & Resolve Issues Faster
Neuron7 uses AI to analyze how issues are solved in your organization: product manuals, knowledge base articles, technician notes, and any other structured or unstructured data.
Then, Neuron7 accurately diagnoses issues and guides your technicians step-by-step resolutions to fix complex devices, machinery, equipment, and technical products.
Neuron7 continually learns and captures your expert knowledge, making resolution intelligence accessible in existing workflows.
Benefits of AI-Generated Resolution Intelligence
Resolution TimeEquipment is back online faster and your mean-time-to-repair goes down
First Time FixReduce the need for multiple service calls for the same issue
Parts WastageStop throwing parts at the problem. Instead, find the right part immediately
CSATScores go up when fixes are fast and done right the first time
Find Information Easily (Search)AI-powered search surfaces the most relevant results
Capture KnowledgeAs older workers retire in record numbers, make sure you retain their expertise
Technician ProductivityEliminate the learning curve for new technicians
Learn which repairs are happening most often, predict which parts you’ll need more of, and more
Download the Ebook: How AI Transforms Field Service
Integrate Resolution Intelligence in Existing Workflows
Ready for faster service resolutions? Contact us today to learn how Neuron7 captures knowledge to deflect calls, increase first call resolutions, power intelligent search, and help you do more with less.