Resolve Field Service Issues Faster

Guide technicians to resolve issues in complex service environments with equipment, machinery, medical devices, or technical products. 

Neuron7’s AI analyzes your service data from any source—structured and unstructured—to understand how issues are solved in your organization.  

Guide Resolutions

Accurately diagnose issues in seconds, with step-by-step directions to resolve issues using the optimal path.

Improve Metrics

Resolve issues faster (the first time), reduce truck rolls & parts wastage, and improve CSAT & retention.

Capture Knowledge

Learn from every interaction to capture knowledge in real-time that continually improves resolution accuracy.

90%+ 

Resolution Accuracy

$5m

Annual Cost Savings

17x

Average ROI

5/5

G2 User Reviews

Trusted by enterprise organizations across industries

Abbott Laboratories
Burroughs
Ciena
Keysight
NCR
Parkview Health
Softtek
Swisslog Healthcare
“The beautiful thing about Neuron7 is that you can take resolutions from case history...instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.”
Dave Hartley
Dave Hartley
VP of Customer Care, Swisslog Healthcare

Empower field service teams with modular AI solutions

N7 Intelligent Diagnostics

Guide technicians step-by-step through complex resolutions.

N7 Intelligent Search

Get one right answer with link to exact page for more context.

N7 Resolution GPT

Accurate, conversational resolutions in any chat or service portal.

AI-Generated Resolution Intelligence in any existing workflow

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Resolve issues faster with AI that understands your service data and continually learns as you use it.