Resolution Intelligence for High Tech Devices
Continually optimized resolution paths in your service workflow
Neuron7 resolves technical service issues with AI that learns from your data and people to generate turn-by-turn resolutions.
The Most Accurate AI for Service for High-Tech Devices
Ciena gives call center agents “one right answer” and enables self-service for networking devices. Learn more.
NCR Atleos improves field service quality and reduces inefficiencies in their global ATM network. Learn more.
“This wasn't something we needed to spend 12 or 18 months developing. This was real. I didn't have to wait. From an operational leader perspective, that's gold.”
Bill Girzone
SVP, Global Field Services at NCR Atleos
Accuracy at Scale
90%+ resolution accuracy across thousands of products, issues, people, and data silosBuilt for Service
Large language models (LLMs) trained to understand service use cases and medical device terminology.Seamless Integration
Meet service teams where they work with resolution guidance in your existing service environment.
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Resolve issues faster with AI that understands your service data and continually learns as you use it.