Resolution Intelligence for High Tech Devices

Continually optimized resolution paths in your service workflow

Neuron7 resolves technical service issues with AI that learns from your data and people to generate turn-by-turn resolutions.

High Tech Devices

The Most Accurate AI for Service for High-Tech Devices


Ciena gives call center agents “one right answer” and enables self-service for networking devices. Learn more.

NCR Atleos

NCR Atleos improves field service quality and reduces inefficiencies in their global ATM network. Learn more.

“This wasn't something we needed to spend 12 or 18 months developing. This was real. I didn't have to wait. From an operational leader perspective, that's gold.”
Bill Girzone, SVP Global Field Services, NCR
Bill Girzone
SVP, Global Field Services at NCR Atleos

Accuracy at Scale

90%+ resolution accuracy across thousands of products, issues, people, and data silos

Built for Service

Large language models (LLMs) trained to understand service use cases and medical device terminology.

Seamless Integration

Meet service teams where they work with resolution guidance in your existing service environment.

Bill Girzone
of NCR Atleos

Bill Girzone, SVP Global Field Services, NCR

AI for Complex Service Organizations

Two people fixing networking equipment

Ebook: How AI Transforms Field Service

Field service technician working onsite

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Resolve issues faster with AI that understands your service data and continually learns as you use it.