N7 Intelligent Diagnostics

AI to diagnose & resolve complex service issues in seconds

Empower your service teams to resolve issues with 90%+ accuracy.

Accurate issue diagnosis

Guided step-by-step resolutions

Real-time knowledge capture

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Accurate Issue Diagnosis

 

By analyzing your service manuals, past cases, knowledge articles, and other data, Neuron7 diagnoses service issues with 95%+ accuracy.

Guided Resolutions

 

Guide your teams step-by-step through the most efficient resolution for any issue, within your existing CRM, chat, or other workflow. 

Real-Time Knowledge Capture

 

Your subject matter experts curate AI predictions and Neuron7 learns from every interaction, elegantly capturing expert knowledge as you use it.

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Complex Service Environments

 

N7 Intelligent Diagnostics helps enterprise service teams with thousands of products, combinations of hardware, software, and firmware, and global teams.

Trusted by enterprise organizations across industries

Abbott Laboratories
Burroughs
Ciena
Keysight
NCR
Parkview Health
Softtek
Swisslog Healthcare
“As we hire, we need new technicians in the field to be productive. The beautiful thing about Neuron7 is that you can take resolutions from case history and provide it to a new technician who has never seen a similar issue before. Instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds.”
Dave Hartley
Dave Hartley
VP of Customer Care, TransLogic, a Swisslog Healthcare Company

Integrate AI-Generated Resolution Intelligence in your existing workflow

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"Time spent looking for information is the #2 least favorite part of a technician’s day-to-day job."

-Service Council 2022 Service Leaders Agenda survey

Learn more about N7 Intelligent Diagnostics