N7 Intelligent Search

Answers to resolve service issues in seconds

Connect service teams to the answers they need in a powerful, generative AI search experience.

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Provide the most accurate, contextual answer

Deflect calls & reduce call handle time

Identify gaps in your knowledge base

Provide the Most Accurate, Contextual Answer 

 

Get the exact answer you need to resolve a service issue and the exact page in a document for more context, not a list of links and documents to sift through.

Understands Your Service Language

By analyzing your KB articles, policies, manuals, and documentation, N7 Intelligent Search knows how issues are resolved in your specific environment.

Deflect Calls & Reduce Call Handle Time

 

Give agents & technicians answers to resolve calls in seconds with N7 Intelligent Search integrated into your CRM, chat, portal, or other existing workflow. 

Identify Gaps in Your Knowledge Base

 

Gain insight into frequent search terms and see what search queries yield no results (or poor results) as a signal to update content.

“Neuron7 helps team members find the right policies, procedures, and tools, filling a gap that multiple other companies could not.”

Abbott Laboratories
Swisslog Healthcare

Time spent looking for information is the #2 least favorite part of a technician’s day-to-day job.

Learn more about N7 Intelligent Search