N7 Intelligent Search
Answers to resolve service issues in seconds
Connect service teams to the answers they need in a powerful, generative AI search experience.
Provide the most accurate, contextual answer
Deflect calls & reduce call handle time
Identify gaps in your knowledge base
Provide the Most Accurate, Contextual Answer
Get the exact answer you need to resolve a service issue and the exact page in a document for more context, not a list of links and documents to sift through.
Understands Your Service Language
By analyzing your KB articles, policies, manuals, and documentation, N7 Intelligent Search knows how issues are resolved in your specific environment.
Deflect Calls & Reduce Call Handle Time
Give agents & technicians answers to resolve calls in seconds with N7 Intelligent Search integrated into your CRM, chat, portal, or other existing workflow.
Identify Gaps in Your Knowledge Base
Gain insight into frequent search terms and see what search queries yield no results (or poor results) as a signal to update content.
“Neuron7 helps team members find the right policies, procedures, and tools, filling a gap that multiple other companies could not.”
Time spent looking for information is the #2 least favorite part of a technician’s day-to-day job.