N7 Intelligent Search

For service calls that need one right answer to resolve an issue, not a list of links. Learn more:

See N7 Intelligent Search in Action

Find One, Accurate Answer in Seconds

N7 Intelligent Search is built specifically to resolve service issues. Get the exact answer and exact page in a document for more context, not a list of links and documents to sift through.

Understands Your Service Language

By analyzing your data including KB articles, policies, manuals, and documentation, N7 Intelligent Search knows how issues are resolved in your specific environment.

Reduce Call Handle Time (and Frustration)

N7 Intelligent Search integrates within any CRM, chat, or portal. Enable customer, agents, and technicians to resolve issues quickly within your existing workflow.

Identify Gaps in Your Knowledge Base

See what search queries yield  no results (or poor results) as a signal to update content. Keep your knowledge base up to data and make information easier to find.

“Neuron7 helps team members find the right policies, procedures, and tools, filling a gap that multiple other companies could not.”

"'Personalized' service, response, availability, and a genuine ability to customize the product and support to meet our business's market-specific needs. So far, our experience has been stellar with N7 Intelligent Search.”

Abbott Laboratories
Swisslog Healthcare

Time spent looking for information is the #2 least favorite part of a technician’s day-to-day job.

Learn more about N7 Intelligent Search