N7 Intelligent Search
For service calls that need one right answer to resolve an issue, not a list of links. Learn more:
See N7 Intelligent Search in Action
Find One, Accurate Answer in Seconds
N7 Intelligent Search is built specifically to resolve service issues. Get the exact answer and exact page in a document for more context, not a list of links and documents to sift through.
Understands Your Service Language
By analyzing your data including KB articles, policies, manuals, and documentation, N7 Intelligent Search knows how issues are resolved in your specific environment.
Reduce Call Handle Time (and Frustration)
N7 Intelligent Search integrates within any CRM, chat, or portal. Enable customer, agents, and technicians to resolve issues quickly within your existing workflow.
Identify Gaps in Your Knowledge Base
See what search queries yield no results (or poor results) as a signal to update content. Keep your knowledge base up to data and make information easier to find.
“Neuron7 helps team members find the right policies, procedures, and tools, filling a gap that multiple other companies could not.”
"'Personalized' service, response, availability, and a genuine ability to customize the product and support to meet our business's market-specific needs. So far, our experience has been stellar with N7 Intelligent Search.”
Time spent looking for information is the #2 least favorite part of a technician’s day-to-day job.