N7 Service Predictions
Help agents handle customer service calls in seconds
Use your existing service data to classify calls and identify the best resolution steps.
Triage and route calls accurately
Guided resolution steps in your CRM
Service insight into skills & parts needed
Triage and route calls accurately
Neuron7’s AI learns from your service data to accurately identify and categorize issues, and send to the best person to fix.
Guided resolution steps in your CRM
Get resolution guidance with knowledge base articles and guided steps in any existing CRM or service workflow.
Service insight
Gain visibility into key service metrics, like skills and parts required to resolve cases, cost, and time to fix.
"Neuron7 increases first call resolutions, reduces call handle time, and helps junior team members perform like experts."