N7 Service Predictions

Help Agents Reduce Call Handle Time and Increase First Call Resolutions. Learn More:

Classify New Issues in Seconds

Neuron7’s Service Predictions learns from knowledge stored across your organization to accurately identify and categorize issues and give you resolution steps.

predict cost to fix
efficient workflows

Triage and Route Calls Accurately

Service Predictions automatically appear in a case record within your existing CRM:

  • Resolution guidance
  • Skills & parts needed
  • Cost & time to fix



Reduce Call Handle Time

By identifying issues and resolution steps in seconds, agents are able to resolve issues quickly. In one case, call handle time reduced from 7 minutes to 1 minute using N7 Service Predictions.

Abbott Laboratories
Swisslog Healthcare

"Neuron7 increases first call resolutions, reduces call handle time, and helps junior team members perform like experts."

Learn more about N7 Service Predictions