Resolve Technical Support Issues Faster

Help technical support teams accurately diagnose issues with AI-generated resolution intelligence.

Neuron7’s AI understands your documentation, product versions, past tickets, technical bulletins, and any other data—structured or unstructured—to find the best resolutions for technical products.

Technical Triage

Identify hardware, software vs. firmware issues and the best path to resolve including skills and parts needed.

Instant Answers

Find answers in knowledge articles, logs, documentation, and device data without searching multiple systems.

Step-by-Step Resolutions

Guide teams through the best resolution path with step-by-step instructions.

80%

Faster Issue Isolation

95%+

Resolution Accuracy

 5/5

G2 User Reviews

Neuron7 AI solutions for technical support

N7 Intelligent Diagnostics

Step-by-step guidance to resolve complex technical issues.

N7 Intelligent Search

Get the exact answer and the exact page in a document for context.

N7 Resolution GPT

Step-by-step instructions and exact answers in any conversational application.

Trusted by enterprise organizations across industries

“Neuron7 brings the power of AI to our support desk and field service to increase first call resolutions, reduce call handle times, and give junior reps the ability to perform at the level of top experts.”