Content Marketing Director

Neuron7 is transforming service with AI that helps resolve issues in complex service environments. As the leader in Service Resolution Intelligence, Neuron7 is growing rapidly, and we’re looking for a Content Marketing Director to join our dynamic team. This is an exciting opportunity for someone who is passionate about building a brandand creating content in an emerging space with rapid growth.

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As the Content MarketingDirector, you will be responsible for developing and executing a comprehensive strategy focused on creating top-of-funnel content that drives engagement and qualified leads. This role requires a creative thinker with a strong background in content marketing, original research, and digital media. You will lead the creation of high-quality videos, webinars, blogs, and more, while recruiting and managing subject matter experts to enhance content offerings.

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Key Responsibilities 

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Content Strategy Development

• Develop and implement top of funnel content strategy that provides unique, useful content for VPs/Directors of Service and Support at enterprise organizations
• Establish KPIs to measure the effectiveness of content and adjust strategies to optimize reach and engagement.

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Content Creation

• Create written content including blog posts, LinkedIn posts, and articles for third party publications
• Create compelling visual content including promotional and educational videos, infographics, and one-pagers (with help from external agencies and designers as needed)
• Produce webinar series, including creation of editorial calendar and recruitment of hosts and guest speakers
• Lead strategic content programs including original research and AI strategy sessions
• Manage website content. Create SEO strategy and ensure that all content supports the strategy to increase high-quality traffic and conversions

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Content & Community Leadership‍

• Recruit, mentor, and manage a team of service leaders (subject matter experts) to create content.
• Foster a collaborative environment that encourages creativity and innovation. 

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Cross-Department Collaboration

• Work closely with sales, product, and other marketing teams to ensure alignment on messaging and objectives
• Support promotional campaigns through strategic content contributions

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Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or experience in a related field
• 7+ years of experience incorporate marketing, content creation, community development, or digital marketing in a B2B environment
• Proven track record in developing top-of-funnel content
• Exceptional writing and editing skills, with a strong portfolio of previous work
• Experience in recruiting and managing content producers and subject matter experts
• Strong project management skills and the ability to meet deadlines in a fast-paced environment

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What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment
• The chance to make a significant impact on brand and marketing strategy work with an innovative, rapidly growing AI company

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Location

This is a remote position in the United States. Neuron7 is remote-first, with team members across the US and India.

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