Cure Your AI Hangover with Neuron7
Burned by AI? Many so-called AI solutions are actually rules engines
AI works by analyzing vast amounts of data using algorithms to identify patterns and generate insights. AI continually learns and is good at identifying causes and next steps.
AI is NOT a set of static rules. Many “AI” companies are actually rules engines that become less accurate as your business (inevitably) evolves.
Neuron AI Solutions
Rules Engines
Insight at Scale
✔
Analyzes ALL products, errors, and resolution steps
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Can’t scale to process and analyze data for complex product portfolios
Feedback Loop
✔
Continually learns and updates insights in real time
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Rules quickly become stale and need to be manually updated
Collective Intelligence
Generates insights based on ALL users to increase accuracy
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Dependent on rules set by one or few designated people
Captures
"Dark Data"
Discovers gold in structured and unstructured data from any source
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Omits key data sources like technician notes and customer descriptions
Human Context
Discovers Natural Language Processing (NLP) understands meaning immediately
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Limited to text analysis based on manual rules
Effective
Works
✗
Gives you an AI hangover
With Neuron7, you can analyze data from any source to build a continually learning resolution system of record. Help your customers, agents, and technicians resolve issues in seconds.
Email info@neuron7.ai to learn how AI can transform your service organization.