Field Service Connect Austin

Join Neuron7 at Field Service Connect

Meet with Neuron7 to see AI-powered resolutions in action, or book a 1:1 consultation to discuss your specific needs and receive tailored recommendations for transforming service.

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Neuron7 integrates AI-driven intelligence into ServiceNow workflows to simplify complex service issues and deliver faster, more accurate resolutions. With real-time, step-by-step guidance, Neuron7 helps service teams resolve issues faster and with 90%+ accuracy—reducing downtime, improving customer satisfaction, and enhancing operational efficiency.

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Building a Successful AI Strategy for Service from Scratch

Monday, November 18 | 3:20pm-3:50pm

Everyone is talking about AI but knowing how and where to get started remains a challenge for many enterprise service organizations. Attend this session to hear firsthand from a service leader who created the AI for service strategy playbook at Terumo BCT.

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This discussion will cover:  

• Identifying the most impactful use cases and setting ROI expectations  
• Creating a compelling business case for multiple stakeholders  
• Breaking AI projects into executable pieces  
• Using AI to capture and share service data in the launch of new products