Neuron7 CEO to Present at Field Service 2022
Mar. 14, 2022 — Neuron7 CEO and Co-founder, Niken Patel will present at the Field Service 2022 conference on April 28 in Palm Springs, CA. Niken is participating in a panel of experts discussing the topic of: “Scrapping Silos: The Ideal Intersection and Interaction of Customer Service, Field Service and Data Analytics Teams in the Digital Age.”
Data-Driven Customer Service
Digitalization is enabling companies to more nimbly serve customers because they have greater visibility into all customer touch points across all departments and people who interact with customers. This visibility, transparency and open communication helps service organizations improve speed of service and resolution by more swiftly leveraging all tools at their disposal – within and outside their departments.
This talk will explain how successful service organizations are leveraging insights from their digital analytics and customer service teams to not only deliver service, but anticipate and predict service before it is actually needed. Other panelists include:
- Greg Wilson – Service Director, Cincinnati Incorporated
- Michael Spada – Senior Manager, Operations & Strategy, Everi
- Kiran Narra – VP of Enterprise Sales, XMReality
- Tony Adamson – VP, Sales & Marketing, Hobart
- Alvaro Pombo – CEO, ProntoForms
Visit with Neuron7 at Field Service 2022
Neuron7.ai is a co-sponsor of Field Service 2022. Come meet the team at booth #212 and learn how resolution intelligence can help diagnose and resolve field service issues within seconds. Contact us on-line to let us know you’re coming!