Resolution Intelligence for Medical Devices
Continually optimized resolution paths in your service workflow
Resolve medical device service issues with AI that learns from your data and people to generate turn-by-turn resolutions.
The Most Accurate AI for Service at Medical Device Manufacturers
Abbott improves resolution accuracy for diagnostic equipment while reducing parts usage. Learn more.
TransLogic empowers field service technicians to improve uptime for healthcare equipment. Learn more.
“The beautiful thing about Neuron7 is that you can take resolutions from case history and instead of 3 hours of troubleshooting, the technician has the answer in 3 seconds."
Dave Hartley
VP Customer Care, TransLogic
Accuracy at Scale
90%+ resolution accuracy across thousands of products, issues, people, and data silosBuilt for Service
Large language models (LLMs) trained to understand service use cases and medical device terminology.Seamless Integration
Meet service teams where they work with resolution guidance in your existing service environment.
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Resolve issues faster with AI that understands your service data and continually learns as you use it.