AI for BPOs in customer and field service
When your clients rely on you to provide excellent service to their customers, AI-generated resolution intelligence ensures that your service teams have the information they need to resolve issues faster. and AI to take productivity and efficiency to a new level.
Use AI to understand service data at scale across product models, components, errors, and resolutions.
Identify the best resolution to hardware, software, and firmware issues including parts and skills needed to fix.
Resolution accuracy increases uptime and helps you meet (or exceed) SLAs to reduce costs and keep customers happy.
G2 User Reviews
Neuron7 AI solutions to help business process outsourcing (BPOs)
N7 Service Predictions
Accurately identify issues, resolution steps, and skills & parts required.
N7 Intelligent Diagnostics
Get step-by-step guidance to resolve issues in complex service environments.
N7 Intelligent Search
Find exact answers you need to resolve issues, not a list of links like keyword search.
N7 Resolution GPT
Give your service teams access to conversational guidance to resolve issues.
Trusted by enterprise organizations across industries
Integrate resolution intelligence in existing workflows
Download the Ebook: How AI Transforms Field Service
Resolve issues faster with AI that understands your service data and continually learns as you use it.