Is Your Customer Service Data Ready for AI?
AI is transforming the customer experience and service operations, leading to greater customer value and service profitability.
Get an overview of trends impacting customer service and how AI helps improve key service metrics.
You will learn:
- Key use cases for AI in complex customer service organizations
- How AI integrates with existing tools
- Data challenges (and best practices you can implement now) to prepare for AI
See how Neuron7’s Service Intelligence uses AI and NLP to help diagnose and resolve issues. Neuron7 also analyzes your data and gives you guidance to prepare for AI.
Speaker: Niken Patel, CEO, Neuron7
“Customer service leaders plan to substantially increase their adoption of AI capabilities over the next two years,” – Emily Potosky, Gartner Customer Service & Support practice