Webcast:
Top AI Use Cases for Customer Service -
Doing More with Less

Technology products are increasingly complex and service organizations are struggling to keep up, while the economy is prompting companies to cut back. AI has emerged as one of the best ways to manage complexity, improving key metrics while reducing costs in your service organization.

Learn about key use cases for AI, including intelligent search, service predictions, and step-by-step guided resolutions for even the most complex technology products and services. 

You’ll hear a case study where Neuron7 and Softtek partnered to assist a North American company with point-of-sale equipment in more than 120 airports by reducing the resolution time for the most complex calls from 7 minutes to 1 minute. 

If you are thinking about the best way to deflect, triage, or resolve issues for a complex service organization, while doing more with less, learn how AI can help.