Neuron7’s AI Accuracy: New NLP Models for Reducing Noise in Extracted Knowledge

Neuron7’s AI Accuracy: New NLP Models forReducing Noise in Extracted Knowledge by Raphael Cohen, Head of Data Science at Neuron7 Neuron7 uses artificial intelligence (AI) to help customer service organizations resolve issues faster by extracting and understanding data from unstructured sources like service tickets and knowledge base articles.   Service tickets contain most of a support […]