Neuron7 Blog
Neuron7’s 3 Steps to AI Data Maturity
Neuron7’s 3 Steps to AI Data Maturity Many service organizations understand the promise of AI to empower teams and improve CSAT but worry their data
Announcing New Head of Data Science: Raphael Cohen
Announcing New Head of Data Science: Raphael Cohen We are excited to announce that Raphael Cohen joined Neuron7 as the Head of Data Science this
How Knowledge Bases and Search Have Failed Customer Service
How Knowledge Bases and Search Have Failed Customer Service Many service organizations rely on knowledge base articles to troubleshoot product issues, especially if they support
Top AI Use Cases for Customer Service
Top AI Use Cases for Service: Doing More with Less Customer service leaders need to improve key metrics in a challenging environment. Products are becoming
Cure Your AI Hangover with Neuron7
Cure Your AI Hangover with Neuron7 Burned by AI? Many so-called AI solutions are actually rules engines AI works by analyzing vast amounts of data
Neuron7 Series A Funding..A Look Back, and a Look Ahead
Announcing $10M Series A funding, new team members, new customer service AI innovations, and new customers.