Neuron7 Blog

New Year’s (First Call) Resolutions with AI Start 2023 off right with a new approach to customer service. If you’d like to resolve issues faster,

ChatGPT and the Future of AI for Customer Service Do you want to empower your customer and field service teams to resolve issues more effectively

Neuron7’s 3 Steps to Service AI Many service leaders understand the potential for AI to resolve issues faster, empower teams, and improve service efficiency, but

Announcing New Head of Data Science: Raphael Cohen We are excited to announce that Raphael Cohen joined Neuron7 as the Head of Data Science this

How Knowledge Bases and Search Have Failed Customer Service Many service organizations rely on knowledge base articles to troubleshoot product issues, especially if they support

Top AI Use Cases for Service: Doing More with Less Customer service leaders need to improve key metrics in a challenging environment. Products are becoming