Neuron7 Blog
Neuron7’s 3 Steps to AI Data Maturity
Neuron7’s 3 Steps to Service AI Many service leaders understand the potential for AI to resolve issues faster, empower teams, and improve service efficiency, but
How Knowledge Bases and Search Have Failed Customer Service
How Knowledge Bases and Search Have Failed Customer Service Many service organizations rely on knowledge base articles to troubleshoot product issues, especially if they support
Top AI Use Cases for Customer Service
Top AI Use Cases for Service Customer service leaders need to improve key metrics, while products are becoming more complex, the information needed to support
Cure Your AI Hangover with Neuron7
Cure Your AI Hangover with Neuron7 Burned by AI? Many so-called AI solutions are actually rules engines AI works by analyzing vast amounts of data
Neuron7 Series A Funding..A Look Back, and a Look Ahead
Announcing $10M Series A funding, new team members, new customer service AI innovations, and new customers.
Why IoT & Machine Data Alone, are Not Enough for Service Intelligence
The Role of IoT and Machine Data in Service Intelligence Device and Machine Data Helps You Make Accurate Predictions With more and more data available