A Conversation with Bill Girzone of NCR Atleos​

A Conversation with Bill Girzone of NCR Atleos NCR Atleos is a $4.1B global enterprise that helps banks and retailers deliver best-in-class self-service solutions through industry-leading technologies and unmatched global services capabilities. Bill Girzone, SVP Global Field Services, discusses how NCR Atleos works with Neuron7.ai to reduce call handle times, the importance of time to […]

7 Reasons Why Domain-Specific AI for Service is Important​

7 Reasons Why Domain-Specific AI for Service is Important AI is poised to transform every aspect of business, but service leaders face a unique set of challenges that require highly tuned AI applications with exceptional accuracy. Large language models (LLMs) are driving the current wave of AI innovation with their ability to analyze vast amounts […]

A Conversation with Chandan Banerjee of Ciena​

Chandan Banerjee, Ciena

A Conversation with Chandan Banerjee of Ciena Ciena, a global $3.6B networking company, partners with Neuron7.ai to deliver “one right answer”to technical support agents, saving time and improving customer experience. Chandan Banerjee, Director, Global Services Digital Innovation, discusses how to start your AI journey, the value of end-to-end AI-as-a-Service, deploying an “AI heart” for your […]

AIaaS for Complex Service Environments

AIaaS for Complex Service Environments Rapid AI innovation is driving transformative value for service. But reaping the rewards while avoiding pitfalls requires a deep understanding of both AI and the complex service domain. That’s where AI-as-a-service (AIaaS) comes in. With a true AI partner at your side, you can easily incorporate the latest AI approaches […]

ServiceNow Ventures Invests in Neuron7

ServiceNow Ventures Invests in Neuron7 We’re excited to announce that ServiceNow Ventures has made a strategic investment in Neuron7, bringing the power of deep domain-specific service AI to ServiceNow customers across ITSM, CSM, and FSM workflows. Neuron7’s Resolution Intelligence provides fast, accurate resolutions across thousands of complex products and issues, while capturing knowledge and optimizing […]